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Allow customers to customize the "Connections Cloud - You have been invited to join Connectoins Cloud" mail

Allow companies to customize/brand the message sent out to their IBM Connections Cloud Guest. The current message is rather confusing.

Please allow companies to mention their own company name and references to help desk, support information, guideline etc.


Find below an example of the current message that is sent out to guests...




Be a guest in IBM Connections Cloud!

USER, who uses IBM Connections Cloud services to collaborate with colleagues, wants you to be a guest user. As a guest, you can use the online services at no charge and with no obligation to buy.

To access the services, click the following link to get started:


Tip: If clicking the link does not work, then copy it to your Web browser.

A message from USER:

"I'd like you to sign up for a guest account and join my network. From: USER"

IBM Connections Cloud provides online services that simplify business interactions with customers, partners and colleagues. As a guest, you get your own account, and access to files, contacts, profiles, and more.

Finally, we apologize if you received this email by mistake. This email was generated automatically. Do not reply.

If you have questions, please contact your company's support or help desk.


The IBM Connections Cloud Team

IBM Connections Cloud offices are located at: IBM Corporation, 1 New Orchard Road, Armonk, New York 10504-1722 United States


  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Mar 1 2019
  • Under review
  • Attach files
  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    19 Mar 19:54

    Great idea. We have some customer running in Connections Cloud (service only). And it these companies like to invite your own customer or providers to an community ... email message is ambiguous.

    It would be a good adjustment to be able to facilitate the adoption of the technology to be able to customize these messages.